The bed was an absolute dream! I loved lounging in a spacious room that boasted both a comfy bed and a nice sitting area. The breakfast spread was fantastic—definitely fueled my day with delicious options like fresh fruit and warm oatmeal.

Would recommend ❤️❤️

The room was clean and spacious, offering a nice place to wind down after a long day. Plus, the check-in staff was genuinely friendly and helpful, making a good first impression.

It was overpriced for what we got, but I've paid worse.

Just a decent option for a two-day stay in Jacksonville with all in all brilliant value for money. The breakfast was good and a notch up from some other places I’ve stayed. Make sure to try the shuttle service for easy airport access.

We had an amazing group vacation with friends staying here. We visited a nearby steakhouse and enjoyed the local sights. The breakfast was beyond expectations, and the spacious rooms made our stay comfortable. It's definitely a great spot if you need shuttle service to the airport and enjoy some good cookies from the lobby.

The only downside was the bathroom setup, which had the sink open to the room. It wasn't the best for privacy, but it was manageable for friends.

The staff was super friendly, and we enjoyed the awesome breakfast each morning. We even took a day trip to the beautiful beach and explored the local parks nearby. Just keep in mind to check your room thoroughly as they’re busy during peak times.

One downside was that my friend had an issue with the A/C in his room, which was loud and leaked on the carpet. It took a while for the staff to address it, which was a bit frustrating.

the incredible kindness shown during tough times made all the difference in my family's stay at the hyatt place

Incredible staff support during our stay.

The heated seasonal pool provides a nice escape, especially for families looking to unwind after a long day. The hotel's easy accessibility to the airport saves time, making it an ideal choice for those on tight schedules.

On arrival, I faced a frustrating mix-up with my room assignment, initially receiving a handicap room instead of my reserved one. Though the front desk sorted it out promptly, the process felt a bit disorganized. Additionally, a broken air conditioner left one of my friends with an unpleasantly damp carpet, which took some time to address. The breakfast options were quite limited, consisting mainly of cereals and muffins, lacking the variety one might hope for.

great access to parks and popular restaurants for city walks

I had a fantastic stay, with a comfortable queen room and a friendly staff that made check-in a breeze, and it's just a short walk to places like Walmart Supercenter and a few great dining spots, making it perfect for leisurely strolls around the area.

Had an awesome time with friends! We loved checking out the local eateries and the nearby beaches. The rooms were spacious and well-kept, and the breakfast exceeded our expectations. The staff was super friendly and accommodating, making our stay enjoyable. Definitely recommend this spot for a group getaway!

One downside was the TV remote in our room, which was pretty much useless. it was difficult to switch channels.

Exceptional Stay for Families!

We enjoyed a comfortable stay in the King Room with Sofa Bed. The kids loved the pool and we appreciated the variety at breakfast, especially the fresh fruit and yogurt. Michael's outstanding service made us feel welcome! Pro tip, don’t miss the cozy lounge for a relaxing evening.

The accessible features stood out remarkably during my stay, especially the wide corridors and the lovely layout that made everything feel inviting. I felt like a queen navigating my castle with ease!

Better maintenance for showers needed.

my family loved the seasonal pool, perfect for a little fun during our stay! the hotel is super close to the airport, making it super convenient. the housekeeping staff was fantastic, always ready to help with no hassle.

can recommend

my previous stay in jacksonville was decent, but this time it was fantastic. the king room was spacious, and the comfy bed made our romantic getaway feel even more special. the friendly staff truly went above and beyond, making us feel at home.

the breakfast options were limited.

I had a great time here with my friends! We enjoyed visiting the nearby botanical gardens and hitting the beach. The breakfast was beyond expectations, and the staff was super friendly and accommodating, making our stay enjoyable. I definitely recommend using the shuttle service. it was really handy for exploring the area.

Unfortunately, we did have some confusion with our room assignment upon check-in. We were initially placed in a handicap room instead of our reserved one, which was inconvenient. Luckily, the front desk was able to sort it out quickly.

The hotel features comfortable beds and a good variety of breakfast options. However, cleanliness needs attention, as my room had neglected areas, and some amenities were not in good condition. It’s suitable for families looking for a convenient location and late checkout, but improvements are needed in maintenance.